Hi David, Roger and the rest of the team
Firstly, just a short note to say what a pleasure it has been to deal with you all. The customer service procedures Pre buying the car right up to delivery have been first class and faultless and it has been a real pleasure to deal with you all. I wouldn't hesitate recommending you to anyone including Ian! Thank you once again.
Thank you and everyone at the Ferrari Centre for the little extra
details and attention that make all the difference.
I have really enjoyed my
visits to the showroom, have always been well received, have always learnt
something new and interesting about the cars and have felt comfortable enough to
have bought two! Needless to say the presentation and handover was excellent and
it is great to know that there is solid back up via the workshop for future
servicing or any attention a car might need.
I am very happy with the cars I
have bought and wish to thank you again for helping me in my choices.
I will be home all day tomorrow to meet Denis. Thanks again for all of your help in making this purchase so easy and certainly a reason to return to yourselves in the future.
James / Matt
Just wanted to drop a note on how impressed I was with the purchase of my Ferrari, I’ve been popping in and out of your dealership for about 3 years and I guess you must have wondered if I would ever purchase a car, well this weekend I did, always had a warm welcome, nothing was too much trouble, you handled the sale with professionalism and dedication, not only did you sort the sale out quickly, James even came to collect us so we could both come home in the Ferrari, how cool is that, I would not hesitate in recommending someone to buy a car from your good selves, I received the car in a highly polished state and wish to thank you for sorting the paperwork out regarding my private plate, we are a very happy couple and we know that we can call at any time of the day or just drop in for a coffee / chat.
The experience was second to none and once again, thank you
Many thanks for yesterday it was great meeting you and a absolute pleasure doing business with you, we both had a great time and by far the best experience of buying a car I have ever had.
Kind regards Rob and Louise
Good evening David,
thank you very much for your kind mail and pictures of the Maserati.
It’s been a real pleasure dealing with you.
When I’m in the neighborhood I will certainly come in and say hello.
Who knows, maybe driving the Mistral ???
Lets keep in touch.
Keep up the good work and looking forward to meet you again soon…
Philippe De Craene
Indeed my bank account is very happy and so am I! Thank you so much to you and your team, especially Dave!!
Thanks a lot for the certificate, much appreciated.
Speak soon to progress on the other car now.
Have a good weekend.
Hi Dave, hope you are well. yes it was nice chatting with you on Saturday. The tooth fairy has been very good to me, no stress just nothing but first class service. If we are in your area I will call in to see you. Thanks for everything Dave. Hope you found the cover for the car. Was nice doing business with you. Have a lovely Xmas when it comes.
Take Care .Very kindest regards Vida
I chose to use the team at the Ferrari Centre to sell my car following a recommendation through the Ferrari Owner's Club. From the first conversation I found the team courteous, knowledgeable and above all highly efficient. So my car was fully detailed and photographed and uploaded to the Ferrari Centre website within 2 days of me dropping the car off. Within less than a week the car was sold and all for a very reasonable sales commission. We agreed which items needed attention before the car joined its new owner and they took care of everything. The team handled the sale of my car impeccably and I would recommend anyone wishing to buy, sell or service their Ferrari to talk to the team at the Ferrari Centre - you'll be delighted that you did.
A belated note to thank you both for an enjoyable buying experience on the 575. Some main dealers I know could learn something from you in meeting customers requirements.
Success to you and your business.
Thank you for your email.It seems much more time than a month has elapsed since I bought the car but finally, its on its way to Melbourne. Almost can't believe it. I appreciate your patience and first rate service in helping me to procure my first Ferrari.Without you and your son's input, I'm sure I would still be Ferrari-less. Your professionalism and easy going manner made a potentially stressful experience into a reassuring one and when it arrives, a truly pleasurable one.
Arthur and TFC Crew,
After an exhausting wait to clear Aussie customs and compliance/registration I have finally today taken delivery of my "new" 328GTS......132 nervous days since the purchase!
I wanted to say that the condition and quality of car exceeded my expectations and that my dealings with your firm have been first rate - it's a big risk to buy a 20 year old car sight unseen from halfway around the world but you have certainly delivered what was advertised.
If per chance you find another Aussie looking at the same trade and you want a referee please feel free to pass on my details.
Anyone considering either the sale or purchase of a Ferrari should not hesitate in making the Ferrari Centre their first port of call in locating a suitable high calibre vehicle. I can highly recommend this company as they have recently sold my Mondial T Coupe within a period of six weeks from receiving the vehicle at their premises - most commendable taking into account the present economic climate. They were able to complete the sale at a satisfactory price in a relatively short period of time. This organisation is very professional and I found Arthur Hughes and all his colleagues extremely helpful from the beginning until the end of the transaction.I would like to conclude in saying anyone contemplating the Ferrari experience should look no further as they will be in a safe hands with this knowledgeable team.
Dave & Roger,
It is a rare treat in today's world to receive such fantastic service and buying the car as well as driving it was a most plesurable experience. You certainly know all there is to know about these cars.
I would recommend you to anyone buying a Ferrari
Got delivery, transport guy by the way is a wonderful chap and a great ambassador!
The car is BEAUTIFUL am thrilled. Thank you so much, just how you said it would be!
Will call on Monday just to touch base but suffice it to say you have another incredibly happy punter thanks so much for making buying it such a pleasure.....and so easy!
Have a great weekend – I know I will!!
Many thanks for sorting the purchase of my Mondial. The car was as you described and all my queries with you have been dealt with promptly, a pleasant change from other specialists I have used in the past. Also thank you for the workshop tour. I hope we can deal again later when I search for a 360.
Just thought I would drop you a line to say how happy I was with the service I received from yourself and the team. Also it was a pleasure to meet you and your wife on Friday when I collected the car it may have taken a lot longer than we both thought to put the 348 back on the road after such a long time in storage but the end result was worth the wait! I have completed over 150 miles last weekend just to make sure all is well and I must say the car run perfectly .
I can not thank you enough for all the effort you put in over the last five weeks and I am happy to say you’re your reputation of being one of the best Ferrari service agents in the UK has been proven.
Thank you again,
Just a quick e-mail to thank you and Tony for making it so easy and pleasurable for me to achieve a dream. I am looking forward to picking the car up on Saturday.
Just a quick note to say how impressed I was with both yourselves and your company in the handling of the recent Ferrari 360 spider I bought. From start to finish I felt not at all pressurised to buy, but treated as a potential customer who had an interest in buying a car. I made it clear that this was one of 3 in my sights, and that did not seem to affect your enthusiasm or dedication to your job. You sell your cars with the passion and sense of pride that truly sums up the image of the FERRARI. I am a very happy man, and to know that I can drop in, call or just visit will make the experience of owning such an iconic name, a truly pleasurable experience.
I have and will continue to tell people about you and thank you for everything.
A man with a big smile on his face.
Sorry for the long delay, but I feel that I must just drop you a quick note to say how pleased we were with the level of service we received from your company. As you know, our experience of Ferrari ownership prior to using your company can only be described as bad at best, whether it be authorised or independent Ferrari dealers/service centres! Every problem that we had with our car was sorted efficiently, starting with making the arrangements for the collection to bring the car to you, right up to collecting the car from you once the work had been completed. Having dealt with your company, it has restored my faith in the fact that there is a company in the UK that can actually service the car properly, rather than just having the ability of being able to service your bank account! Please pass on our gratitude to all the staff at The Ferrari Centre that help make the experience a pleasant one, it really does make all the difference!